Forum Discussion
Usage metrics - no data (new workspace)
Hi all,
Last week I created a new workspace including one report. This report has been shared to and viewed by external accounts. Also internal users have viewed the report. Yet when I look at the usage metrics there is no data (image below):
Please advise.
Thank you.
Hi Anonymous
When you first enable the View Metrics it can take up to 24 hours for the metrics to appear. There after it will be refreshed daily.If you recently enabled this wait until tomorrow to see what happens?
3 Replies
GilbertQ
Thank you for your reply. You were right and there is data in the metrics report right now.
I have accepted your reply as a solution.Have a nice day.
- GilbertQ
Super User
Hi Anonymous
When you first enable the View Metrics it can take up to 24 hours for the metrics to appear. There after it will be refreshed daily.If you recently enabled this wait until tomorrow to see what happens?
- ctowery
Helper I
I am getting the same results as Anonymous . However, my report is widely viewed and has been active for years now.
The workspace was upgraded to modern 6-12 months ago. In fact, this new usage metrics report was used back in November for a usage audit. How can the usage be out of date now?
Of the 10 reports in this workspace, 8 show usage data and 2 do not.
