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Reethu5's avatar
Reethu5
New Member
6 days ago

The credentials provided for the Snowflake source are invalid

Hi,

My Power BI Service scheduled refresh suddenly started failing with this error:

The credentials provided for the Snowflake source are invalid.

The connection was working fine before, and the credentials have not changed. I can still log in to Snowflake directly using the same account and password.

I tried re-entering the Snowflake credentials and creating a new Snowflake connection in Power BI Service. I also verified that the gateway and other SQL connections are working properly. Power BI still shows invalid credentials for Snowflake.

Snowflake server: ---.west-europe.azure.snowflakecomputing.com

Warehouse: WH_XS83

Authentication: Snowflake username/password

I also ran SELECT LOWER(CURRENT_ACCOUNT()); in Snowflake, and it returns the same account name that I am currently using in the Power BI Service server address.

Has anyone experienced this recently or have any idea what else I should check?

Thanks

Need Help

3 Replies

  • GilbertQ's avatar
    GilbertQ
    Icon for Super User rankSuper User
    6 days ago

    Hi Reethu5​ 

    I would recommend chatting to your Snowflake DBA or your Snowflake administrator to see if they have made any changes with regards to the connectivity settings or with the new key pair authentication.

  • v-kathullac's avatar
    v-kathullac
    Icon for Community Support rankCommunity Support
    1 day ago

    Hi Reethu5​ 

    As we haven’t heard back from you, we wanted to kindly follow up to check if the solution provided for the issue worked? or Let us know if you need any further assistance?

    Regards,

    Chaithanya