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EGPSI's avatar
EGPSI
New Member
1 month ago

Subscriptions not being sent

Hi, I'm from Peru, Is anyone else experiencing issues with subscriptions? Until two days ago, I was using the free trial of Power BI Premium (I have Power BI PRO because of Microsoft 365) and the s...
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GilbertQ's avatar
GilbertQ
Icon for Super User rankSuper User
1 month ago

Hi EGPSI​ 

There sometimes has been issues with subscriptions not being sent. Can you also confirm that? Email client is not maybe blocking these emails from coming through as well as to ensure that you are sending it through to the same email address as you registered for your Power BI account. The reason for me mentioning this is if you send it to a different email address other than your Power BI account you will need to use a Fabric Capacity.

EGPSI's avatar
EGPSI
New Member
1 month ago

Hi, GilbertQ​ 

I allowed my email address to receive the Power BI subscription emails. I configured the subscription to send the emails to my email address only; no other email addresses were added. This was not a problem before ending the Power BI premium trial; and it shouldn't be, because I have Power BI Pro licence from Microsoft 365.