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Khristian's avatar
Khristian
Icon for Resolver I rankResolver I
6 years ago
Solved

Subscriptions E-Mail Stop

Hi Every ne.   We have several customers, in all them we use subscriptions, some of them, their tenant is used, in others we provide the service trough our tenant [email protected]  ,...
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  • Khristian's avatar
    Khristian
    6 years ago

    Hi, yes we have Pro License.

     

    We could fixed, we bought a Exchanged License, the DNS was sincronized, we create at rules into Exchange and now is working as always, perhaps some connection or config was lost in the time.

     

    Regards

GilbertQ's avatar
GilbertQ
Icon for Super User rankSuper User
6 years ago
Hi there

Could you make sure that the account with the subscription still has a Power BI pro license for it?
  • Khristian's avatar
    Khristian
    Icon for Resolver I rankResolver I
    6 years ago

    Hi, yes we have Pro License.

     

    We could fixed, we bought a Exchanged License, the DNS was sincronized, we create at rules into Exchange and now is working as always, perhaps some connection or config was lost in the time.

     

    Regards

    • Anonymous's avatar
      Anonymous
      Not applicable
      6 years ago

      Hi Khristian ,

       

      Glad to hear that,so your issue is solved,right?If so,could you pls mark the reply as answered to close it?

       

      Best Regards,
      Kelly
      Did I answer your question? Mark my post as a solution!