Forum Discussion

malisettibalas's avatar
malisettibalas
New Member
10 hours ago

SUBSCRIPTIONS ARE TURNING OFF AUTOMATICALLY

 

Hi Team,

 

We are using power bi pro license. We created pagined reports in power bi service and added subscriptions. We were receiving emails daily.

how ever starting of this month, email sender got changed. Also subscriptions are getting turned off and not receiving emails.

We edited the subscriptions and re-saved and turned all the subscriptions. Again the subscriptions are getting turned off.

 

Please suggest me what is happening. and tell us know what steps we need to take.

power bi

1 Reply

  • d_m_LNK's avatar
    d_m_LNK
    Icon for Super User rankSuper User
    7 hours ago

    Every subscription has an expiry date when it is created.  It will automatically disable the subscription on this expiry date.  Go through and look at these expiration dates and change them to as far out as you are comfortable with.  I believe when you create them it defaults to 1 year from the subscription setup.