SUBSCRIPTIONS ARE TURNING OFF AUTOMATICALLY

Hi Team,

We are using power bi pro license. We created pagined reports in power bi service and added subscriptions. We were receiving emails daily.

how ever starting of this month, email sender got changed. Also subscriptions are getting turned off and not receiving emails.

We edited the subscriptions and re-saved and turned all the subscriptions. Again the subscriptions are getting turned off.

Please suggest me what is happening. and tell us know what steps we need to take.