Forum Discussion
Subscription PNG file
Was there any changes to subscription output PNG file?
back in March when we have a refresh the subscription email PNG file does not have any "white" space before the PNG file.
It was exactly the same as custom size. but now there's heaps of white space.
I've tried changing the View to 'fit to page, 'width, 'Actual size' but none of them work like it use to.
7 Replies
- Greg_Deckler
Community Champion
Very possible, changes to the Service are fairly frequent. You could check the Issues forum here:
https://community.powerbi.com/t5/Issues/idb-p/Issues
And if it is not there, then you could post it.
If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET". Hi Anonymous
I don't see a lot of difference in the two emails. Just a little extra white space?
- First, I'd try allowing images in the emails. I've outlined the tiny placeholder. I believe you right-click to show the hidden images.
- Then I'd try opening both in a browser, see the link that I outlined in the top left corner. When you open in the browser, do you have the same issue with white space?
- Could the reason be that one subscription contains only one visual and the second subscription contains 2 visuals? Can you experiment with a report page with only one visual to compare with the original?
Let me know how this works out 🙂
Michele
