Submit Tech Support Ticket Issue

I am trying to submit a tech support issue and the following loop is happening:

on my Power BI Pro dashboard I click on the ? icon for  see screen shot below:

When I click the "Get Help" option, it then brings me to the support page. see screen shot below:

Notice in the top right corner the sight does not view me a signed in so the option for submitting a ticket does not show up.  So When i click on sign-in it redirects me back to my power bi portal where I first clicked on get help.  below snapshot is when I click sign-in.

Please help me get out of the vortex!!!

~Bryon