Subcription

Hi Vian_Reporting​ 

It could be temporary issue which happens from time to time, hopefully it should be back to normal tomorrow?

Hi Vian_Reporting, adding to the Report page preview tip, there are a few other reasons the image can go missing even when that toggle is on. If the report has Row level security, or the subscription is sent to recipients who do not have access to the report, the preview is skipped. Also check that the subscription is not set to send the attachment only, and that the mail client is not blocking external images, since the preview is loaded as an inline image and Outlook often shows it as a blocked picture until you click download pictures. If you have recently changed the report, open the subscription, click Save again without changing anything, and then use the Run now option to send a test to yourself. That refreshes the subscription definition and often brings the preview back. If it still does not show up, try creating a brand new subscription on a different page of the report, because a page that uses a custom visual or a very heavy visual can fail to render the snapshot. And if the tenant recently changed the subscription settings, a Fabric admin can confirm that email subscriptions and the preview image are allowed in the admin portal under tenant settings.

AI-assisted drafting: AI was used to help structure and phrase this response. I reviewed and validated the technical content before posting.

HI Vian_Reporting​,

Have you had a chance to review the solution shared by Cookistador​ GilbertQ​ jubinsoni​? If the issue persists, feel free to reply so we can help further.

Thank you.

HI Vian_Reporting​,

Checking in to see if your issue has been resolved. let us know if you still need any assistance.

Thank you.