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Anonymous's avatar
Anonymous
Not applicable
5 years ago
Solved

Streaming Line Tile does not refresh

Hi,

I have a dashboard with one streaming line tile and one streaming card tile.

Data source type is Web API. Dataset type is without stored history. Data comes in at about one value per second. The card visual updates correctly as a realtime time tile. In the line tile on the dashboard only the time axis is moving but the line is frozen. Strange things are:

- While resizing the line chart it refreshes as expected

- In focus mode the line chart refreshes as expected (except for rare case where the line does not appear at all, even after several new values were sent to the API)

Behaviour is the same in latest Edge browser and Internet Explorer 11.

Do you have a solution to this problem? Do you have the same problem?
Thank you very much!
Martin

Need Help
  • Anonymous's avatar
    Anonymous
    5 years ago

    It was a bug. The solution is released by Microsoft. Now the line tile works!

20 Replies

  • lbendlin's avatar
    lbendlin
    Super User
    5 years ago

    Check it in Chrome too, and see if you can set your browser cache to be less agressive.

  • Anonymous's avatar
    Anonymous
    Not applicable
    5 years ago

    Hi lbendlin 

    Thank you for your valuable time! I tried Chrome as well and it shows the same situation. I also tried with the Chrome DevTool and cache turned off, still same problem.
    Could you please name specifically which cache setting you are thinking of that might help?
    BR
    Martin

    • lbendlin's avatar
      lbendlin
      Super User
      5 years ago

      Is it too late to start over and use a hybrid streaming dataset instead (with history)?  We use that, and it's been extremely reliable for a couple of years now.

       

      • Anonymous's avatar
        Anonymous
        Not applicable
        5 years ago

        No, you can switch back and forth at any time, but it doesn't change the problem ☹️ I've tried. Do you use the cloud service? With a classic workspace, since it's already a couple of years old? Or local reporting server? Maybe that's the difference? 

  • lbendlin's avatar
    lbendlin
    Super User
    5 years ago

    any browser. Mostly we use Edge Chromium, but so far we had no comments/complaints that it wouldn't work on other browsers.

     

    NOTE:  Take a step back to think what the dashboard will be for.  Is this a hall monitor, or a portal page to dive into reports?

    • Anonymous's avatar
      Anonymous
      Not applicable
      5 years ago

      It's indeed more the hall monitor use case and the native apps work on every available plattform and could be used.

      Still, since you are saying it works in the browser with your dashboards, I am curious what is the difference so that I can get this running 🤔

      • lbendlin's avatar
        lbendlin
        Super User
        5 years ago

        Hit F12 on your browser and observe the AJAX traffic. Maybe your network people are messing with you.

  • lmarcus14's avatar
    lmarcus14
    New Member
    5 years ago

    Hi, have someone helped you with this? I am facing the same problem where the data source is stream analytics

    • Anonymous's avatar
      Anonymous
      Not applicable
      5 years ago

      Hi lmarcus14 ,

      Thank you for asking. I have raised a ticket at Microsoft and they have confirmed that this is a bug. They have announced to fix it with the next release.
      If this solves your issue, please mark this response as solution - but of course it's fair to wait for the bugfix to be released first 🙂
      Best regards,
      Martin

      • lmarcus14's avatar
        lmarcus14
        New Member
        5 years ago

        Anonymous , thanks for the quick reply.

         

        Do you know when the next release should be available?

  • Anonymous's avatar
    Anonymous
    Not applicable
    4 years ago

    We are having a very similar problem but on the card visuals. When we add 1 streaming tile to a dashboard it seems to work and have had it running for several hours.

    When we add multiple ~7 we see the dashboard just go stale and the tiles stop updating anywhere between 5-20mins. Our data source is a streaming dataset (non historical) and it is updating fine

    Have tried through the native PowerBI app and results look better. Ran for around 2 hours but then the same thing happened.

    The tiles just go stale. Open another browser and you can see the tiles are updating (for a while)

     

    We have already compromised on the format issues with streaming tiles but if they are going to just stop updating after a while we won't be able to work with that. Any help much appreciated.