Forum Discussion
Something went wrong. Failed to update tile.
Hello
I experience this problem in all the dashboards when I try to edit a tile.
When I try to customize the title or to establish a custom link in a tile I ALWAYS get the following message.
Does anyone know a solution? I think this shouldn´t be a problem.
Something went wrong.
Failed to update tile. Please try again later.
Please try again later or contact support. If you contact support, please provide these details.
Activity ID9abab1f0-d6f6-477f-8f7d-7792addf74c8
Request ID2096975e-48c6-1f91-ffdc-b44dbbfbcd60
Correlation IDbf41371c-6426-e1be-6886-20f589678e65
Status code-1
TimeTue Jul xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Version13.0.1500.395
Cluster URIhttps://wabi-south-central-us-redirect.analysis.windows.net
7 Replies
- ankitpatira
Community Champion
sephithro I can't reproduce your issue. Can you provide more information on what tile it is ie is it from report that you published or from content pack etc ? Also can you try one change at a time ie change title first and save it and then add url ?
ankitpatira The tiles are from the section Q&A from a stream analytics datasource and some others were pinned from reports created from a datasource created with the power bi REST API.
I already tried to change just the title or just the url but the problem persist.
I already tried it too with a tile pinned from a report of an excel file datasource and the I have the same message.
I´ll continue testing with diferent datasources but I´m begining to think it is a problem with the account.
Thanks for your reply
- ankitpatira
sephithro ok you should contact MS support then to get them to look at your account.
Hello Anonymous:
It works well now, we contacted people from MS who is in charge of our account and they said they would submit a ticket, we were waiting for response and we just tried it out one more time three days ago and it worked perfectly.
I´m almost sure there was some problem with the account, contact MS and have them to check yours, I´m sure they know the problem by now
Hope this helps!
Hello Anonymous:
It works well now, we contacted people from MS who is in charge of our account and they said they would submit a ticket, we were waiting for response and we just tried it out one more time three days ago and it worked perfectly.
I´m almost sure there was some problem with the account, contact MS and have them to check yours, I´m sure they know the problem by now
Hope this helps!
Hi Anonymous
It works well now. We contacted people from MS and they said they would submit a ticket, we were waiting for response and when we tried it out again three days ago it worked perfectly.
You should contact MS and have them to check your account, I´m almost sure its something related to yours and I´m sure they already know and identify the problem very well now.
I would have preferred to answer you that you can solve it by yourself but at least I couldn´t
Regards.
