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unclejemima's avatar
unclejemima
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8 years ago

Something went wrong error randomly from subscription screenshot

I have 2 reports I subscribe to...randomly, approx once every 2 weeks with different days of the week and no logic, the screenshot I get sent shows "Something went wrong" (see below)   Becaus...
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unclejemima's avatar
unclejemima
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8 years ago

Thanks Jimmy

 

The report is only accessable by myself, the report owner.  I have the subscriptions sent to myself daily.

 

Randomly, different reports will throw the error shown in the first post.  But never on the same day.  If it was the gateway, I would assume all the subscribed reports would show an error.

 

As I am the report owner, where do I see the SSO option?  I can't seem to find it.

 

Let me know,

unclejemima's avatar
unclejemima
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8 years ago

Anyone else have any other idea's?

The funny thing (if you could call it funny) is that it says "show technical details" and I obviously can't click that becuase its a automated screenshot from the subscription.

 

And of course if I go into the service, or desktop the report is fine...and its just random, and with no logic.

 

And it happend to another one of my reports today!  Its so frustrating as I have no clue how/what to do.

  • unclejemima's avatar
    unclejemima
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    8 years ago

    Anyone???  I'm a power BI pro user...is there any phone support or anything avail from microsoft from this?  Seems about 1/2 my reports are doing this more often now!  I have nothing I can do as they work perfectly fine from the service and desktop at the same time the screenshot does not come through!  I'm stumped...as I really rely on these screenshots for my daily info.