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Anonymous's avatar
Anonymous
Not applicable
2 years ago

Some users experience disabled refresh due to consecutive errors

Hi,

 

I have some Power BI service users who experience the following message when they open their Power BI report. There are also users who have no problems: "Due to consecutive errors, schedules refresh has been disabled. Please resolve the error on the dataset and then re-enable". There is no error on the dataset (it is working for the majority of the users). Can it be an error on the credentials or what can be the solution?

4 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi Anonymous ,

    Firstly , if a scheduled refresh fails five times, the scheduled refresh will be stopped for the following possible reasons:

    1. If your data source is a connected on-premises data source, then there may be a gateway problem, you can check whether the gateway is offline
    2. If you are a cloud data source and do not need a gateway, the credentials of the data source itself may be invalid and you need to update the credentials of the data source

    Below is the Microsofts official link:

    Configure scheduled refresh - Power BI | Microsoft Learn

    Data refresh in Power BI - Power BI | Microsoft Learn

    Troubleshoot refresh scenarios - Power BI | Microsoft Learn

    Best Regards,

    Xianda Tang

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

     

    • Anonymous's avatar
      Anonymous
      Not applicable

      Hi, working through an organization Gateway which is constantly online. What can cause that some users experience the problem and some users don't...