Forum Discussion
Some users are being logged out
Some users of our reports complain that they are being logged out of Power BI if they are inactive for a short while. It can be even less than an hour. At the same time, other users can be logged in for days without having to sign in again. Why is that?
We have a Power BI Premium capacity and the report that users complain most about contains some embedded Power Apps, if that makes any difference.
1 Reply
Hi promagnus ,
What I do think you could look into is asking your Azure Admin if they can look at the Azure Active Directory settings, as there might be a setting in there to auto-log off users after a certain period of time?
You can vote this Idea.
Or maybe there are some settings in the Azure Active Directory.
Please refer the two articles.
Configure Azure Portal auto logout after period of inactivity
Configurable token lifetimes in Azure Active Directory
I have also found a similar post, please refer to it to see if it helps you.
PowerBI Web Persistent Login Session (prevent or delay auto account log out)
- Due to the NUC PC that runs the dashboard webpage was resetting ever couple minutes due to overheating from its dust clogged vents
If I have misunderstood your meaning, please provide more details.
Best Regards
Community Support Team _ Polly
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
