Forum Discussion
ivan_larson_cki
Helper III
Helper IIISlicer Selection Controls Overridden
I have a single-select slicer in a report where one of my users sees it as a multi-select slicer. She has tried clearing the cache of her browser, but the issue persists. She has also tried editing t...
Problem is solved. I rebuilt the tabs where the slicer was showing up wrong and deleted the old versions of the tabs. The new versions show up correctly for the user.
ivan_larson_ckiHelper III
Helper IIIThe affected user is one of the admins for the workspace. Would removing and re-adding her from the workspace cause issues with any of the refreshes she's owning within that workspace?
Additionally, I don't know if other non-admin users are being affected by the same problem. We have close to 30 viewers referencing the report. Should I de-share and re-share with all of them just to make sure?
GilbertQ
Super User
Super UserHi there
If they have datasets I would suggest not removing her just incase it breaks something.
I am not sure as to why they are not viewing the slicer.
One thing is could you ask her to click on the Reset to Default button?
If they have datasets I would suggest not removing her just incase it breaks something.
I am not sure as to why they are not viewing the slicer.
One thing is could you ask her to click on the Reset to Default button?
- ivan_larson_cki
Problem is solved. I rebuilt the tabs where the slicer was showing up wrong and deleted the old versions of the tabs. The new versions show up correctly for the user.
- GilbertQThanks for letting us know how you solved it!