Forum Discussion

dreww12345's avatar
dreww12345
Icon for Helper I rankHelper I
6 years ago
Solved

Skiptoken no longer valid error

Hi.

 

I'm getting the following error message in PBI when trying to load or refresh web service data from one of my tables.

 

Failed to save modifications to the server. Error returned: 'OLE DB or ODBC error: [DataSource.Error] Dynamics NAV: Request failed: The remote server returned an error: (500) Internal Server Error. (Skiptoken is no longer valid: Item Cross Reference: ,"",EA,Vendor,,). '.

 

I omitted my companies confidential info from the error message. I use web services for my reports. We change our items and item cross-references all the time in Nav. But this is the first time I'm seeing an error message like this in PBI.

 

Is this a transient error? I'm looking to get my data refreshed ASAP. Any help or guidance will be greatly appreciated!

 

Thanks

8 Replies

  • I looked in Nav and it doesn't look like the item that is erroring out has even been modified so I have no idea how to troubleshoot

     

    • v-xuding-msft's avatar
      v-xuding-msft
      Icon for Community Support rankCommunity Support

      Hi dreww12345 ,

      Do you connect the data source directly in Power BI to test? Can you do it successfully? 

      In addition, we can't reproduce the issue and it need to be tested with your report. For security, I recommend you to create a support ticket to get the dedicated support. It is a private and safe way for your data.

      Best Regards,

      Xue Ding

      If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

       

      • dreww12345's avatar
        dreww12345
        Icon for Helper I rankHelper I

        Thank you. I did create a support ticket but I am trying to troubleshoot on my own since I urgently need to get my report updated. I can connect to our web services data source but cannot load the one specific table.