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dcrow5378's avatar
dcrow5378
Icon for Resolver I rankResolver I
1 month ago
Solved

Service Refresh Constant Errors

Does anyone else feel like all they do lately is babysit refresh errors? Currenlty running 300.326.10 (about to download 300.326.11).  I've been doing this along time and lately, probably most of 2...
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  • dcrow5378's avatar
    dcrow5378
    1 month ago

    Follow up: Yes, we always use the latest gateway and we have gone through and load balanced our refresh schedule.  As of last week the machine hosting the On-premises Data gateway was pegged.  Our engineers have moved from a B Series VM to a D series VM.  This move has proved to be very successful and refresh failures dropped dramatically.  Next step we will either add additional gateways or move to a VNet Gateway.
    Thanks all for the responses.  FYI running F32 capacity.

GilbertQ's avatar
GilbertQ
Icon for Super User rankSuper User
1 month ago

Hi dcrow5378 

 

If you are talking specifically about the gateway, I would make sure first that you have got the latest gateway version installed. If you are still experiencing issues, I would then recommend looking into the gateway hardware and connectivity to make sure that there are no issues that have started happening in there. I have not experienced any issues with the refreshes this year.