Forum Discussion
Semantic models not refreshing for "transient" issue
Hi all,
- Issue Onset: On Thursday afternoon (UK time), a scheduled maintenance started—we did not schedule it, so we believe it was initiated on the Microsoft/Power BI Service side.
- Since then, no reports have been accessible, and all semantic models fail to refresh due to a "transient issue"
- I have engaged with the Microsoft support and tested the basics (changing browser, account, and device), confirming that the issue is not local but rather related to Power BI itself.
- I encountered multiple errors and problems, indicating that published semantic models do not contain data and are entirely inaccessible.
- I found that republishing the same models and/or reports under a different name restores functionality. However, this is not a viable solution, as it would require republishing 100+ reports and manually resubscribing hundreds of users.
There must be a way to reset the settings of the models to restore functionality without requiring republishing (maybe?)
Thanks,
S
FYI the support team came back without a real answer and just suggested to re-publish everything (10+models and 100+ reports and subscriptions)
As you can imagine it is not the outcome liked and I wanted. Very frustrating and expensive as a "transient issue"
6 Replies
- lbendlin
Super User
You already have a ticket open with Microsoft. That's your best approach to getting this resolved.
- V-yubandi-msft
Community Support
- V-yubandi-msft
Community Support
Hi sgallo ,
As we haven’t heard back from you, we wanted to kindly follow up to check if the solution we provided for your issue worked for you or let us know if you need any further assistance?
Your feedback is important to us, Looking forward to your response.
Thank You.
- sgallo
Advocate V
The solution you provided was to wait for Microsoft support...
Not really sure how to further action this beside wait for their support.
- V-yubandi-msft
Community Support
Hi sgallo ,
Thanks for sharing your feedback. If you get any updates or responses from the Power BI team, do share them. it will help other community members. And if you need any more assistance, just let us know.
Regards,
Yugandhar.
- sgallo
Advocate V
FYI the support team came back without a real answer and just suggested to re-publish everything (10+models and 100+ reports and subscriptions)
As you can imagine it is not the outcome liked and I wanted. Very frustrating and expensive as a "transient issue"