Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
9 years ago

Secheduled Refresh Issue - Cannot Set Credentials for Dataset

Hi,

 

I'm trying to setup a Scheduled Refresh for a dataset (small dataset - about 50MB) in the Power BI Service which points to Azure SQL Data Warehouse.  I'm entering the Authentication Mode as "Basic", SQL username and password in the popup box but it just hangs and doesn't authenticate - spinning wheel.  I'm able to connect to the Azure SLQ Data Warehouse service by using "Get Data" so I'm stumped as to what the problem is.

 

Has anyone else had issue?

 

Thanks

 

Andy

Need Help

5 Replies

  • Greg_Deckler's avatar
    Greg_Deckler
    Community Champion
    9 years ago

    I would check your firewall and other settings on your Azure SQL DW. Generally, for things like Azure SQL DB and such, there is a check box to allow other Azure services to connect to it. You have to do this, for example, if trying to connect to an Azure SQL DB from something like Azure ML. I wonder if there is something similar going on here since it would be the Power BI gateway in the Service connecting to your Azure SQL DW.

  • raa_alencar's avatar
    raa_alencar
    New Member
    9 years ago

    I'm having the same problem, stuck in authentication loop for BASIC credential refresh

  • v-caliao-msft's avatar
    v-caliao-msft
    Microsoft Employee
    9 years ago

    Anonymous,

     

    Can you reproduce this issue? If you can, please capture the following logs while recreating the issue. 

     

    Fiddler Trace

    ============

    1. Install Fiddler from http://www.telerik.com/download/fiddler/fiddler4 if not already done
    2. Launch fiddler, then click Tools > Fiddler Options
    3. Click the ‘HTTPS’ tab.
    4. Verify the options are set as shown in this screenshot:

    111.jpg

     

    5. If fiddler prompts you to trust their root certificates, then click ‘Yes’.

    6. Then navigate to repro the problem while fiddler is capturing traffic.

    7. After the trace is captured, go to File > uncheck box next to Capture Traffic

    8. File > Save > All Sessions and post it here.

     

    Regards,

    Charlie Liao

    • Anonymous's avatar
      Anonymous
      Not applicable
      9 years ago

      Hi, can I send it to someone?  I'd rather not post it here.  Thanks

       

      Andy

      • Anonymous's avatar
        Anonymous
        Not applicable
        9 years ago

        I can enter the credential for the SQL Server if I remove the "secure" part of the connection string, e.g:

         

        mydatabaseserver.database.secure.windows.net will NOT allow me enter credentials on the PBI Service - just hangs

         

        mydatabaseserver.database.windows.net WILL allow me enter credentials on the PBI Service