Forum Discussion
Salesforce Refresh
- Anonymous8 years ago
v-danhe-msft I'm still monitoring it at the moment, but I got in contact with my Salesforce admin and he "changed some settings" and I was able to refresh again and also enable auto refresh from the PBI service. All my reports are back on their schedules. I still do not understand what the exact cause was, but I was informed by Microsoft support it had something to do with the OAuth2 authentication method. After the August 2018 update is when my reports stopped working, so something in that update had some kind of impact on Salesforce. This was the error message reported from Microsoft:
So the only thing I did was inform my Salesforce admin that some other users resloved the issue by changing around some security settings within Salesforce and after he did that everything started working again. I was not told exactly what the changes were.
Hi Anonymous,
Based on my research, the problem about 'schedule refresh of Salesforce' is a known issue and it was solved a few days ago. I suggest you to reset the datasource and test the refresh again, if the problem still persists, could you please share the detail information in the 'Refresh history'?
Regards,
Daniel He
v-danhe-msft How do I reset a data source?
- v-danhe-msft8 years ago
Microsoft Employee
Hi Anonymous,
You could refer to below link to set a schedule refresh of Salesforce.
https://community.powerbi.com/t5/Service/Salesforce-Refresh/td-p/120864
Regards,
Daniel He