Forum Discussion
Report visuals missing
I connected with a support rep yesterday and they somehow resolved my issue. I was told its a known bug with the service that they can replicate and fix on their side. I sent a few screengrabs, connected on Skype, screen shared for maybe 3-5 minutes and he said he had fixed it for me. I hit refresh and all has been working fine since.
I'm sorry I dont know the technical details. But if you havent already submit a support ticket. Assuming you're a pro user you'll receive help quickly.
Scott, keep me posted. Interested to hear the outcome.
I connected with a support rep yesterday and they somehow resolved my issue. I was told its a known bug with the service that they can replicate and fix on their side. I sent a few screengrabs, connected on Skype, screen shared for maybe 3-5 minutes and he said he had fixed it for me. I hit refresh and all has been working fine since.
I'm sorry I dont know the technical details. But if you havent already submit a support ticket. Assuming you're a pro user you'll receive help quickly.
Thanks Scott. I really appreciate the followup post.
Running PowerBI desktop as admin and then loading the report worked to fix the issue for me
