Forum Discussion

PaisleyPrince's avatar
PaisleyPrince
Advocate II
10 months ago
Solved

Report Refresh issue

Hi,

I have a problem with a report which has been set up by another user. They are connecting to a sharepoint list and i'm unable to refresh the report as there is a message that the report cannot be refreshed as at least one of the sources is missing credentials.

The gateway settings are showing that they connect using a personal cloud connection.

In order for me to refresh the report, i think there may be a couple of solutions which are

1. The user grants access to the sharepoint list to me via a service account

2. The sharepoint list is set up as a shared cloud connection.

I'd be grateful for confirmation that both solutions are viable and which may be the preferred option ?

many thanks

Scott 

Need Help
  • v-veshwara-msft's avatar
    v-veshwara-msft
    10 months ago

    Hi PaisleyPrince ,

    Thanks for reaching out to Microsoft Fabric Community.

    Just wanted to check if the response provided was helpful. If you need any further assistance, please let us know.

    Thanks to BeaBF  for sharing the detailed explanation.

     

    Thank you.

3 Replies

  • BeaBF's avatar
    BeaBF
    Super User
    10 months ago

    PaisleyPrince Hi! 

    Both solutions are viable, but the second one is recommended.

    • Option 1: Gaining access to the SharePoint list (through your own account or a service account) allows you to refresh the report using personal credentials. It’s quick to implement but relies on an individual user — if that account changes or is deactivated, the refresh will stop working.

    • Option 2: Setting up a shared cloud connection in Power BI makes the link to the SharePoint list independent of personal credentials. This allows multiple users to manage and refresh the report reliably without interruptions.

    BBF

    💡 Did I answer your question? Mark my post as a solution!

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  • v-veshwara-msft's avatar
    v-veshwara-msft
    Community Support
    10 months ago

    Hi PaisleyPrince ,

    Thanks for reaching out to Microsoft Fabric Community.

    Just wanted to check if the response provided was helpful. If you need any further assistance, please let us know.

    Thanks to BeaBF  for sharing the detailed explanation.

     

    Thank you.