Forum Discussion
report and Apps are showing different data for some users
Hello everyone,
Our report and Apps are showing different data for some users.
Going to our dashboard though:
1. Workpsace > Clicking on the report
2. Clicking on Apps
are showing different data for some users. It looks exactly the same to me. but for some of our colleagues, it is showing different data (even some of them are set as admins in our workspace).
these screenshots below has the same Power bi report source also the same Data set source.
to me it looks like this:
and it looks like this for one of our Admins:
filter on the top right corner looks different( right below the date. the filter has been fixed about 3 months ago).
We tried deleting hero browser cookies, internet temporary files from her browsers. We tried using Chrome, Firefox and Microsoft Edge. Unfortunately the same result.
Has anyone faced a problem like this? What can we do? please help
Thank you,
5 Replies
v-xiaotangCommunity Support
Hi Anonymous
1. Please check whether only this report has this problem. If yes, please check whether this report has some limitations, such as filter, visual level filter, and page level filter. In addition, please note that RLS is not valid for the admin of the workspace.
2. Or you can try to update the app. If this still doesn't solve the problem, maybe you can try Let the user delete the app - Republish the app - Let the user reinstall the app. You can select part of the problematic accounts to test,
Best Regards,
Community Support Team _Tang
If this post helps, please consider Accept it as the solution to help the other members find it more quickly.
It happens to me a lot! I make some changes in the report, publish, update the app but for some reason the user can't see the update. What "works" sometimes is to go to another report and then come back but, to be honest, it gives me a lot of trouble becuase the users just think that the report is broken. I also don't think the solution should be to ask them to delete the app and install it again as it happens really frequently.
- v-xiaotang
Hi Anonymous
Have you solved this problem? If yes, could you kindly accept the answer helpful as the solution to help others find answer faster?
Really appreciate!
Any question, please let me know. Looking forward to receiving your reply.
Best Regards,
Community Support Team _Tang
