Forum Discussion

ptr's avatar
ptr
Frequent Visitor
10 years ago
Solved

Remove Gateway Name

I installed the On-premesis data gateway on a server and ran through the configuration and created a gateway and recovery key. The problem is that I was logged on with my O365 admin account and I mea...
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  • Anonymous's avatar
    Anonymous
    10 years ago

    Hi ptr,

    In your scenario, you can't change ownership of the gateway. You can use the admin account to sign up a Power BI pro trial account, then use my steps to share the gateway to your user account.

    Alternatively, when you log in the server with user account, create gateway using a different name.

    Thanks,
    Lydia Zhang

ptr's avatar
ptr
Frequent Visitor
10 years ago

Where would I carry out the process to change the ownership? I've started the gateway application on the server it was installed but cannot see any options to perform actions with it.

Anonymous's avatar
Anonymous
Not applicable
10 years ago

Hi ptr,

In your scenario, you can't change ownership of the gateway. You can use the admin account to sign up a Power BI pro trial account, then use my steps to share the gateway to your user account.

Alternatively, when you log in the server with user account, create gateway using a different name.

Thanks,
Lydia Zhang