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Anonymous's avatar
Anonymous
Not applicable
7 years ago

Refresh now not working

I have a report uploaded to Power BI app with data from snowflake. When I try to refresh the dataset using the button REFRESH NOW a little box saying: refreshing data. appears during half a second an...
Need Help
v-cherch-msft's avatar
v-cherch-msft
Icon for Microsoft Employee rankMicrosoft Employee
7 years ago

Hi Anonymous 

I would suggest you update and restart the gateway to check if the issue persists. If it still persists,you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

  • To stop the service, run this command:

''' net stop PBIEgwService '''

  • To start the service, run this command:

''' net start PBIEgwService 

Regards,