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KarenL7's avatar
KarenL7
Icon for Advocate V rankAdvocate V
24 days ago
Solved

Refresh Issues and Take Over Data source settings

Hi We have been having issues with refreshes for the past couple of days with the following error -  We have looked at various posts and noted the way to resolve this was to look at the pri...
Need Help
  • v-achippa's avatar
    v-achippa
    18 days ago

    Hi KarenL7​,

    Thank you for confirming. The right-hand semantic model settings pane is currently in preview. Since the full settings page shows the data sources correctly while the pane shows them as unavailable, this appears to be an inconsistency in the preview interface rather than a gateway or permissions issue.

    For now, please use Open settings to manage and reauthenticate the credentials. If the refresh continues to fail or takeover is repeatedly required, please raise a Microsoft Support ticket with the refresh Activity ID, timestamp and screenshots for further investigation.

    Thanks and regards,
    Anjan Kumar Chippa

AnalyticPulse's avatar
AnalyticPulse
Icon for Solution Sage rankSolution Sage
24 days ago

hi KarenL7​

a gateway-related refresh problem can occur even when the PBIX and Power Query logic have not changed.

please verify the complete connection path:

Power BI Service > Semantic Model > Gateway Connection > Gateway Data Source > Credentials > Actual Data Source

Check Gateway and cloud connections

Go to: Workspace > Semantic model > Settings > Gateway and cloud connections

Confirm that the expected gateway is shown and that its status is Online.

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