Forum Discussion
Refresh HELP!!
SOLVE:
I could solve the issue. I checked all the dates in the .txt and there was some wrong dates, with years like "2108, 9004,...". I filtered or modified that dates, and the service refresh works perfect.
Thanks everybody for the time and to help me.
Hi deangelodenis,
Did you get any error message?
When you entered the data source credential, did you prompt successful connection?
Please check whether the installed personal gateway service is running.
If you have ever changed windows account after installing gateway, please update the windows account for personal gateway, too. Please check this document.
Regards,
Yuliana Gu
Yuliana, thank so much for your quick answer and for take time to help me.
I checked everything you said (and the link and video that you shared), and I start all from the beginning. The result was strange, because I could successfully refresh a Dataset (in the BI service) whose data was two excel files (that were in my PC).I felt great and I thought that I solved the problem, but after that I tried with another dataset (which has txt files and excel files), and the refresh failed and I get the msg below.
P.S: Sorry, the image is in spanish. And thanks again.
- Hi there, just to confirm the TXT files are not open?
Hi Gilbert, thanks for try to help me!
No, the TXT are not open.
