Forum Discussion
Refresh Failed
Hi,
My reports have been refreshing every night for several years without any problems until today, this is the error message I get:
I'm not very technical and so I hope the fix is easy and straightforward, can anybody shed some light on why this has happened and how to fix it please?
Thank you!
3 Replies
- DaniyalKhaleel1New Member
This error is from the Dynamics 365 CRM OData metadata, not Power BI itself.
The key error is:
msdyn_mobileappid_msdyn_mobileapp has conflicting definitions of the property msdyn_mobileappid_msdyn_mobileapp
Likely cause
The D365 environment has a duplicate/conflicting relationship or metadata definition for the msdyn_mobileapp table.
What to do
Open Power Apps → Solutions.
Check the msdyn_mobileapp table and its relationships.
Look for duplicate/conflicting relationship definitions involving msdyn_mobileappid_msdyn_mobileapp.
Publish all customizations.
If the issue remains, run Power Platform/D365 metadata validation or raise a Microsoft support ticket.
Since the refresh is failing at the OData metadata level, changing Power BI Import settings will not fix it
- ArchStanton
Power Participant
Thanks, I spoke to our IT department and its something that they're investigating.
My organisation doesn't use the mobileapp so maybe removing it will fix the issue?
I'm surprised that other users haven't flooded the forum because this was a wholesale deployment / change that Microsoft made yesterday - DataVitalizer
Super User
Hi ArchStanton
The refresh failure is caused by a Dataverse metadata conflict: the msdyn_mobileapp table has two conflicting definitions for the msdyn_mobileappid property (OData error 10306) this is on the Dataverse/CRM side, not the report itself
I suggest checking Power Platform admin center/Service Health for any active incident, and Solution history for recent changes to msdyn_mobileapp
Did it work? 👍 A kudos would be appreciated
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