Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
6 years ago

Refresh Failed...Invalid Credentials

Hi:

I wish that I could attach a screenshot, to explain this better.  I'll just do the best that I can.  🙂

In the situation that we're in, the Power BI refresh (both manual and scheduled) failed due to invalid credentials.  We have tried changing credentials and other properties but to no effect.

The two connections are represented by shared paths to Excel spreadsheets.  And, these spreadsheets pull data from a SQL view successfully.

This virtual machine from which this screenshot was taken pulls data from the box that has a personal gateway installed.  But, the virtual machine itself does not have a personal gateway installed.

What is the remedy for this?

Thank you!

Software Engineer

Need Help

2 Replies

  • GilbertQ's avatar
    GilbertQ
    Super User
    6 years ago
    Hi there

    Has this ever worked?

    My question is that it appears to do a double dataset refresh, first from SQL into the spreadsheet and then from the spreadsheet to Power BI?

    Why could you not query the data directly from SQL?
    • Anonymous's avatar
      Anonymous
      Not applicable
      6 years ago

      No, this has never worked.

      Yes, to your second question.

      I don't know the answer to your third question.

      What, at least, are some general steps usually taken to eliminate this issue?