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Dinky_K12's avatar
Dinky_K12
New Member
5 years ago

Refresh failed due to internal service error

I have a few reports which were working completely fine till yesterday, but today one by one my reports refresh got failed due to some internal service error. I tried to refresh manually but still got the same error, below is the description of error I'm getting.

Also I can't delete the report from services and republish it as I have shared their URLs. 

 

The last refresh attempt failed because of an internal service error. This is usually a transient issue. If you try again later and still see this message, contact support.Hide details

 

Cluster URI:

WABI-US-EAST2-redirect.analysis.windows.net

Activity ID:

ed1323c6-e1f5-40b9-9115-dacabb6af52d

Request ID:

5024d0cd-17b1-0590-e551-4606821bee53

Time:

2021-03-04 12:50:28Z

 

Thanks

Need Help

2 Replies

  • v-janeyg-msft's avatar
    v-janeyg-msft
    Icon for Community Support rankCommunity Support
    5 years ago

    Hi, Dinky_K12 

     

    Try to upgrade the gateway to the latest version. You need to troubleshoot whether only some reports can't be refreshed, or all of them are not. This may also be caused by some errors in the reports and dashboards.

    Reference:Solved: Recurring "internal service error" when refreshing... - Microsoft Power BI Community

    If it doesn’t solve your problem, please feel free to ask me.

     

    Best Regards

    Janey Guo

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • Misha's avatar
    Misha
    Icon for Helper II rankHelper II
    5 years ago

    As I have the same problem, I wondered if you ve got your topic solved. Thanks in advance for information