Forum Discussion
R Script Runtime Error
- 6 years ago
I did submit a ticket with Microsoft support and they got back to me more quickly than I had thought - a pleasant surprise! They also admitted:
'The issue was due to a bug from Power BI.
The fix for the bug was deployed yesterday. Hence, you are able to successfully view the visuals today.'That, too, was a pleasant surprise. Kudos to Microsoft support.
According to this
https://docs.microsoft.com/en-us/power-bi/connect-data/service-r-packages-support
it's a supported package. Has it worked before? I am asking because we have seen similar errors recently in our tenant, also with supported packages that previously worked.
You're not using a personal gateway, right?
- sartoris6 years agoFrequent Visitor
I am not using a personal gateway. Nor am I using R as a datasource. I am using the script to provide visualization of an existing dataset.
- lbendlin6 years ago
Super User
Doesn't matter where you want to run your R script, be it in Power Query or in the visual. They still need to access the "local" R libraries and engine. "local" in this case meaning the gateway or the service.
- sartoris6 years agoFrequent Visitor
Hmmm. I was having the same error when I used Python yesterday. But today, I see my visuals. It seems something might have changed on the server side over night.
Apparently, the relevant part of the error message was 'Please try again later'. See how that goes over with the managers who are asking for this report...
- sartoris6 years agoFrequent Visitor
I did submit a ticket with Microsoft support and they got back to me more quickly than I had thought - a pleasant surprise! They also admitted:
'The issue was due to a bug from Power BI.
The fix for the bug was deployed yesterday. Hence, you are able to successfully view the visuals today.'That, too, was a pleasant surprise. Kudos to Microsoft support.