Forum Discussion
Python personal gateway credentials, A problem occurred while processing your Python script.
Is there any other way I can contact to the technical support, I am an emploee of Microsoft, but not a pro user to create the ticket.
Hi salmon ,
You can try to clear the browser cache, or change another browser. Please refer this sollution:
Data Source Credentials Not Updating
Maybe you can refer this blog, hope it will be helpful:
https://powerbi.microsoft.com/en-us/blog/python-visualizations-in-power-bi-service/
Best regards,
Community Support Team _ zhenbw
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly
Hi, I found this sentence in the blog
Does the machine hosting my personal gateway means the ones that my personal gateway install? I think I have installed so that the pbi desktop can run normally.
Hi salmon ,
Yes, Python packages are installed on the machine that you use now, and the personal gateway need to be installed on the same machine. And you need to log in to Power BI Service on the same machine.
Your python script can run normally in your local machine. So we suggest you can uninstall the Personal gateway and re-install.
If it doesn't meet your requirement, we cannot reproduce the issue here and also not found an effective solution.
We suggest you to open a ticket here for help and let the engineer check this issue from your perspective : https://powerbi.microsoft.com/en-us/support/Best regards,
Community Support Team _ zhenbw
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.