Forum Discussion
Anonymous
6 years agoNot applicable
Problems connecting via Excel plugin
Hello, Hoping to solve a problem I am having with the Excel plugin. I have successfully connected to the service using the plugin and have been using the tool for many months now. We are now roll...
- Anonymous6 years ago
Seems the issue was local file permissions for the user. We added read & write permissions for Everyone on the excel application and it corrected the issue for the users.
Anonymous
6 years agoNot applicable
Hello v-alq-msft ,
Both computers have the latest version of the plugin. Same user login. The plugin accepts the microsoft credentials, but then will not connect.
I was able to get the plugin to work when I run excel as administrator. I do not need to run as administrator on the other machine. The excel versions are different. Are there known issues with this plugin for certain excel versions?
Michael
v-alq-msft
Community Support
6 years agoHi, Anonymous
You may check the supported versions of the Excel for the plugin. Try to update the excel to the same version as the one in your computer.
Best Regards
Allan