Forum Discussion
Problem viewing dashboard
Hi,
I've been having trouble viewing my dashboard for the few days. I see the following error message:
"The Following page has become unreposive. You can wait for it to become responsive ot kill it." & "Internet Explorer has stopped working".
The .pbix file is only 13 mb & my laptop has 8 gb ram. I'm using the latest version of both broswers and Power BI Desktop.
I appreacite your help.
Hello v-jiascu-msft,
I deleted my dashboards and reports and upload them again. Everything seem to be working fine now.
I don't know exactly what was the issue but I'm glad it's working fine now.
Thank you very much for you help.
BR
14 Replies
Hi kaledjeff,
Could you please try another browser for troubleshooting? Such as: Chrome, Edge. You still could try these steps.
1. Delete all the browsing history if it's convenient for you. Internet options -> General -> Browsing history -> Delete.
2. Disable some add-ons if it's convenient for you.
3. Restart IE.
Best Regards!
Dale
Hi v-jiascu-msft,
Thank you for your reply.
I cleared the browsing history. I used different browsers and I used different laptops and the issue still the same.
I even let the IT team check my laptop and they couldn't find any issues.
BR
Hi kaledjeff,
Do you have another account in your organization? Could you please use it with login in your computer? This is just for troubleshooting. Thank you for your understanding and cooperation.
BTW, the picture, I guess, in your first post isn't there.
Best Regards!
Dale
