Forum Discussion

wolo600's avatar
wolo600
Frequent Visitor
3 years ago
Solved

Powerpoint Integration - Something went wrong

I am trying to run the Powerpoint integration from Power BI Service.  I am getting an error message different from the primary error documented at https://learn.microsoft.com/en-us/power-bi/collabora...
Need Help
  • Anonymous's avatar
    Anonymous
    3 years ago

    Hi wolo600 ,

    Please check the following:

    1. The Power BI storytelling will not work in PowerPoint presentations that are protected by Windows Information Protection (WIP), previously known as Enterprise Data Protection (EDP). This is because WebView2, which the Power BI add-in for PowerPoint requires, is not supported when Windows Information Protection is enabled.

    2. Firewall does not block access

     

    Best regards,
    Community Support Team_ Binbin Yu
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Anonymous's avatar
Anonymous
Not applicable
3 years ago

Hi wolo600 ,

Please check the following:

1. The Power BI storytelling will not work in PowerPoint presentations that are protected by Windows Information Protection (WIP), previously known as Enterprise Data Protection (EDP). This is because WebView2, which the Power BI add-in for PowerPoint requires, is not supported when Windows Information Protection is enabled.

2. Firewall does not block access

 

Best regards,
Community Support Team_ Binbin Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • wolo600's avatar
    wolo600
    Frequent Visitor
    3 years ago

    Regarding 2, if I can get to the Power BI URL in a browser, wouldn't that mean that the firewall is not the issue?

  • eli91's avatar
    eli91
    New Member
    2 years ago

    Hi Anonymous,

    I am experiencing the same error. What would I be looking for if it were the firewall? The Admin is stating that we aren't blocking Port 443 (HTTPS) traffic, and we don't currently use WIP.