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samdthompson's avatar
samdthompson
Memorable Member
9 years ago
Solved

powerpoint export

Hi, am unable to export dashboard to powerpoint. I wait for a while and then i get this error:

 

We couldn't export your report to a PowerPoint file
Please try again later or contact support. If you contact support, please provide these details.

Activity IDe5d4ae09-3e2b-4802-97c4-6fc76135b07d
Request ID70e3395d-c21d-e04c-9797-3e1fe43072e9
Correlation ID6156b8b4-0426-d527-0289-5898c55dd455
Status code500
TimeFri Mar 17 2017 16:03:16 GMT+1300 (New Zealand Daylight Time)
Version13.0.1700.1355
Cluster URIhttps://wabi-australia-southeast-redirect.analysis.windows.net
 
This seems to be an issue in the past but was supposed to have been rectified. Any ideas?
 
The file size is around 15mb and the report ha 2 pages.
Need Help
  • samdthompson's avatar
    samdthompson
    9 years ago

    Yesterday not working, now it is. nothing has changed so i assume that there was some bug at the regional server end. All a bit frustrating but at least it now works.

6 Replies

  • v-huizhn-msft's avatar
    v-huizhn-msft
    Microsoft Employee
    9 years ago

    Hi samdthompson,

    As I tested, I can export the report to Powerpoint successfully. Please try the following three solutions and check if it works fine.

    1. Create a new report in Power BI desktop using the sample data and publish it to Power BI service, and click "Export to Power Point".

    2. Republish your .pbix file to Power BI service and Export to Power Point.

     

    3. Click your report->Edit Report->Save your report, then Export to Power Point.

     

     

    Best Regards,
    Angelia

    • samdthompson's avatar
      samdthompson
      Memorable Member
      9 years ago

      Hi, Thanks for the ideas v-huizhn-msft. No luck on my end though. I can do it on other reports. What could be a problem on an individual file?

       

      No third party vis, 15.7mb, 21 tables, 67 measures with no errors,

      • v-huizhn-msft's avatar
        v-huizhn-msft
        Microsoft Employee
        9 years ago

        Hi samdthompson,

        You remove it in Power Bi service and unload it again, it still return the error message? It's weird, you can do it on other reports, do you have any other operations?

        Best Regards,
        Angelia