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Anonymous's avatar
Anonymous
Not applicable
9 years ago
Solved

PowerPoint Export Issue

I'm trying to export to PowerPoint from the BI service, but I just get a message that the report might take a few minutes and nothing happens.  The particular report I'm trying to export has 5 pages....
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Anonymous's avatar
Anonymous
Not applicable
9 years ago

I used the pbix file you attached and it worked as expected.  I looked at the link you provided and the only limitation that my report might have would be the structure of the report, but I'm not sure what is meant by "structure" in the list of limitations.  I have 5 pages with 4 graphs on 4 of the pages and 2 graphs on the last page along with a drop-down data slicer on 4 of the pages.  This time instead of the Export message just hanging, I did receive an error message and have attached it below.

 

 

v-qiuyu-msft's avatar
v-qiuyu-msft
Icon for Community Support rankCommunity Support
9 years ago

Anonymoustabar Sorry for the late response. We already reported the issue regarding the 500 error code happened when exporting report to PowerPoint. Please pay attention to v-haibl-msft posts in those threads:

 

https://community.powerbi.com/t5/Issues/Bug-PowerPoint-export-is-not-possible/idi-p/120324

https://community.powerbi.com/t5/Issues/PowerPoint-Export-not-working/idi-p/120224

 

Best Regards,
Qiuyun Yu

  • Anonymous's avatar
    Anonymous
    Not applicable
    9 years ago

    Thanks, I'll keep an eye on the links you provided.

    • gsalas's avatar
      gsalas
      Icon for Advocate II rankAdvocate II
      9 years ago

      I'm having the exact same issue and see no solution in the threads provided.  Just ticket numbers:

       

      Unable to export to PowerPoint
      We couldn't export your report to a PowerPoint file
      Please try again later or contact support. If you contact support, please provide these details.
      Activity ID32e83004-1b74-4eea-a0b5-3d658944ada8
      Request IDcc245c4c-743d-1a25-398f-9ace6287be1a
      Correlation ID27ecfe46-93f9-2c02-1203-4d35204d4005
      Status code500
      TimeTue Feb 14 2017 11:33:11 GMT-0500 (Eastern Standard Time)
      Version13.0.1700.1174
      Cluster URIhttps://wabi-us-north-central-redirect.analysis.windows.net

      • v-qiuyu-msft's avatar
        v-qiuyu-msft
        Icon for Community Support rankCommunity Support
        9 years ago

        Hi gsalas,

         

        I check the status of CRI 30720419, PG are still working on this issue. Once it's fixed, v-haibl-msft will update in the threads mentioned in my previous posts. Your patience is greatly appreciated.

         

        Best Regards,
        Qiuyun Yu