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djohnson's avatar
djohnson
Icon for Advocate I rankAdvocate I
10 years ago
Solved

PowerBI Server Dashboards/Reports not working - Unexpected Error Occurred

I can't see any data being populated into my reports this morning (6/16/16) and when I open the reports, I just get the loading icons. Eventually, it results in the following error. Is anyone else having problems this AM? How common of an occurance is this?

 

An unexpected error occurred.
Please try again later or contact support and provide the following details to help resolve your issue faster.

 

Activity IDca220062-052a-4cb8-8852-1bab0cc7a4a6
TimeThu Jun 16 2016 11:58:59 GMT-0400 (Eastern Daylight Time)
Correlation IDb3b4fedc-b0c4-6e16-ed56-8e784e299ab8
Version13.0.1500.201

 

Thanks,

  David

  • Hi djohnson,

     

    From the error message, it's hard for us to go deep. If you come across the issue next time, I would suggest you create a support ticket to get dedicated support.

     

    Best Regards,
    Qiuyun Yu

4 Replies

  • btw: Looks like its back up and working now. Still would like to know if anyone has experienced these outages before and what the frequency of that is..

     

    Thanks,

      David

    • v-qiuyu-msft's avatar
      v-qiuyu-msft
      Icon for Community Support rankCommunity Support

      Hi djohnson,

       

      From the error message, it's hard for us to go deep. If you come across the issue next time, I would suggest you create a support ticket to get dedicated support.

       

      Best Regards,
      Qiuyun Yu

      • djohnson's avatar
        djohnson
        Icon for Advocate I rankAdvocate I

        The question wasn't meant as a troubleshooting exercise - it was more to understand if other people have experienced the same.

    • mohamedh's avatar
      mohamedh
      Icon for Advocate II rankAdvocate II

      Hi After how long did it just start working on its own?