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angela123's avatar
angela123
New Member
2 years ago
Solved

PowerBI Refresh error message

Hi there

 

Can anyone provide any support with the below error message? 

 

{"error":{"code":"DMTS_OAuthTokenRefreshFailedError","pbi.error":{"code":"DMTS_OAuthTokenRefreshFailedError","parameters":{"ConnectionDetails":"{\"kind\":\"SharePoint\",\"path\":\"https://lloydsbanking.sharepoint.com/sites/Consumer-CIORiskPartnering\"}","CredentialType":"OAuth2","DatasourceType":"SharePointList"},"details":[{"code":"DM_ErrorDetailNameCode_UnderlyingErrorMessage","detail":{"type":1,"value":"AADSTS53000: Device is not in required device state: compliant. Conditional Access policy requires a compliant device, and the device is not compliant. The user must enroll their device with an approved MDM provider like Intune.

Need Help
  • GilbertQ's avatar
    GilbertQ
    2 years ago

    Hi angela123 

     

    The error is saying that the device you are using is not compliant with the Conditional access policy. I would chat to your network administrator to see how to resolve this.

4 Replies

  • GilbertQ's avatar
    GilbertQ
    Super User
    2 years ago

    Hi angela123 

     

    The error is saying that the device you are using is not compliant with the Conditional access policy. I would chat to your network administrator to see how to resolve this.

    • angela123's avatar
      angela123
      New Member
      2 years ago

      Thanks for your response.  This has been resolved.  

  • JulN's avatar
    JulN
    New Member
    2 years ago

    I am having the same issue. angela123 ,CAn you let me know how did you resolve that.

    Thanks.

    • angela123's avatar
      angela123
      New Member
      2 years ago

      Hi 

       

      The User who set up the auto refresh was on holiday and there logon became deactivated, which stopped the auto refresh for the reporting.  To fix this, I changed the Data Source Credentials to myself and reset the refresh.