Forum Discussion
Guo
Microsoft Employee
7 months agoPower BI Server access failed
Since the beginning of the week, there have been frequent failures in accessing the workspace. Last Friday, I waited for a while and was able to access it again. Today, this problem occurred ag...
rohit1991
Super User
7 months agoHii Guo
This issue is usually caused by temporary service instability, authentication/session token expiry, or capacity-related throttling in Power BI Service, not a permanent server failure. Since access works again after some time, it indicates a transient backend or service refresh issue (e.g., maintenance or load balancing). The recommended approach is to check Service Health, refresh login/session, and monitor if the issue correlates with peak usage or tenant capacity limits.
- Guo7 months ago
Microsoft Employee
Indeed, waiting for a while and trying to refresh can indeed solve this problem, but my curiosity is whether the server has been very unstable recently. I thought I had not encountered this problem so frequently in my previous use