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musa's avatar
musa
Frequent Visitor
8 years ago

Power BI not saving basic authentication credentials during scheduling

Hi,    I can refresh manually on desktop, but when scheduling a refresh on the cloud I keep getting this error: 'WebContents failed to get contents'   Checking the 'Data Source Credentials' show...
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musa's avatar
musa
Frequent Visitor
8 years ago

Hi, I am experiencing an issue where a report created on desktop works and refreshes but when published to the cloud I receive this error when trying to schedule:

 

Webcontents failed to get contents.

 

When I check the dialog box for credentials, 'Anonymous' is selected. I switch it to 'Basic' and include username and password but when I exit the window and check back it defaults to anonymous.

 

Any help is much appreciated. 

 

  • Anonymous's avatar
    Anonymous
    Not applicable
    8 years ago

    HI musa,

     

    >>When I check the dialog box for credentials, 'Anonymous' is selected. I switch it to 'Basic' and include username and password but when I exit the window and check back it defaults to anonymous.

    Current power bi service authentication mode will located at anonymous even if you succeed sign in with other credential.

     

    According to your erreor message, it seems not related to credential, please refer to below link to know more about this.

    400 Bad Request Error: What It Is and How to Fix It

     

    In addition, did you use custom functions or query parameters in power query? If this is a case ,current query parameter and custom function not support on power bi service.

     

    Regards,

    Xiaoxin Sheng