Forum Discussion

michaelshparber's avatar
michaelshparber
Advocate V
6 years ago

PostgreSQL Personal Gateway Data Source credentials error

Hello,

When trying to schedule a dataset through a personal GW - the PostgreSQL datasource throws error when I enter the credentials:

 

"Failed to update data source credentials: An error happened while reading data from the provider: 'A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond"

 

The enterprise gateway is working OK, the problem is in the personal gateway...

Please help

Thank you

Michael

 

10 Replies

  • Hi there

    What is the reason for using the personal gateway?

    I would suggest where ever you can using the Enterprise Gateway
    • michaelshparber's avatar
      michaelshparber
      Advocate V

      GilbertQ 

      I agree, but my Enterprise Gateway is currently being used and played with outher team so I cannot rely on it.

      I still expect my Personal Gateway to work...

      How do I solve the problem?

      Thanks

      • GilbertQ's avatar
        GilbertQ
        Super User
        Hi there

        What about if you re-install your personal gateway mode with the Enterprise Gateway mode?

  • An update - the refresh is working with ODBC and Personal Gateway

    So it is something with PostgreSQL connector, maybe npgsql driver?

    But the connector is working when I run Desktop.

    So the problem is just in the combination of Personal GW & Connector

    I will open a ticket, but first maybe someone is experiencing this too?

    Thanks!