Personal Bookmarks require browser refresh to work or be created

Hi everyone,

We're experiencing an unusual issue with personal bookmarks in Power BI Service, and I'm wondering if anyone else has encountered something similar.

Environment:

* Power BI Apps containing multiple reports.

* Issue occurs in both Power BI Premium and Microsoft Fabric environments.

* Reproduced in multiple browsers, including Edge and Chrome.

* This behavior is relatively new. Our users previously worked with personal bookmarks without encountering these problems.

Issue 1: Creating personal bookmarks

Users are sometimes unable to create a personal bookmark until they refresh their browser.

After refreshing, bookmark creation works normally. However, when they navigate to another report within the same Power BI App, they may need to refresh the browser again before they can create a bookmark in that report.

Issue 2: Existing personal bookmarks stop responding

When users return to a report where they previously created personal bookmarks, those bookmarks are still visible in the bookmark menu.

However, clicking a bookmark does nothing. There is no error message, and the saved report state is not restored.

Refreshing the browser immediately resolves the issue, and the same bookmark works correctly without needing to be recreated.

What we've observed:

* Refreshing the browser resolves the problem.

* Using the refresh option in Power BI also appears to resolve it.

* Clearing the browser cache can also resolve it.

* The issue seems particularly noticeable when navigating between different reports within the same App.

* The problem occurs in both our Premium and Fabric environments.

Questions:

1. Has anyone experienced similar behavior recently?

2. Could this be related to how Power BI Service manages report sessions or cached state when navigating between reports within an App?

3. Is there a known issue, permanent fix, or recommended workaround that doesn't require users to refresh the browser every time they switch reports?

Since refreshing resolves the issue immediately, it doesn't appear that the bookmarks themselves are permanently corrupted.

Any insights or suggestions would be greatly appreciated.

Thank you!

Current Power BI Desktop Version: 2.157.879.0 (64-bit, August 2026).

Issue first observed: Approximately two weeks ago (early September 2026).