Forum Discussion

MarkPalmberg's avatar
MarkPalmberg
Kudo Commander
4 years ago

Orphaned workspaces and mail-enabled security group admins

I'm trying to avoid listing specific individuals as workspace admins. But when I enter a Mail-enabled security group as the only workspace admin, the workspace becomes orphaned. Do I need to use a different type of security group?

11 Replies

    • MarkPalmberg's avatar
      MarkPalmberg
      Kudo Commander

      Yes, V2 workspace, Premium per capacity. I'm a member of the mail-enabled security group I'm trying to use as an admin, so I can still get in and modify access settings after removing my individual account from those settings, but the service is telling me my workspace is orphaned.

  • Nice. Even more reason to raise the ticket if the documentation doesn't match your reality.

  • v-zhangti's avatar
    v-zhangti
    Community Support

    Hi, MarkPalmberg 

     

    After testing, the workspace becomes Orphaned when the group is listed as the only administrator. It is possible to have at least one member of the group as an administrator at the same time, which is the Active state.

     

    Best Regards,

    Community Support Team _Charlotte

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

     

     

    • MarkPalmberg's avatar
      MarkPalmberg
      Kudo Commander

      Thanks for this additional confirmation, v-zhangti . So, in a use case where I want to use a group to admin a workspace (so I don't have to worry about individual staff turnover on our reporting team), there's really no point; I may as well list the members of my team individually if I want them to be able to admin a workspace.

      • v-zhangti's avatar
        v-zhangti
        Community Support

        Hi, MarkPalmberg 

         

        You can set up a fixed administrator for managing the workspace. On top of that, it is perfectly fine to add other groups as administrators or members.

         

        Best Regards,

        Community Support Team _Charlotte

        If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.