Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
5 years ago
Solved

"orphaned" group workspace - can't delete or access

I have a Group type workspace that I'm unable to access, change, or delete.

I'm the PBI Service Admin.

Any API or cmdlet I use to try and access either gets an "access denied" or a "group not found" error.

Attempt to upgrade the group to a v2 workspace has failed, so I'm unable to use most of the "AsAdmin" APIs to insert myself as admin.

The group does not exist in AAD, so I can't add myself there either to see the workspace.

 

Any suggestions?

 

Need Help
  • Anonymous's avatar
    Anonymous
    5 years ago

    I have submitted a support ticket. No resolution yet.

10 Replies

  • GilbertQ's avatar
    GilbertQ
    Super User
    5 years ago

    Hi Anonymous 

     

    What happens if you try and restore this from the Admin Portal as shown below?

     

     

    • Anonymous's avatar
      Anonymous
      Not applicable
      5 years ago

      I do not have a Restore option unfortunately.

      The status is currently Active.

      • arvindsingh802's avatar
        arvindsingh802
        Community Champion
        5 years ago

        Click on Upgrade

         

        Once the upgrade will be finished, you will get an option "Access"

        Click on that and add yourself as Admin to the workspace, then you are good to go.

         

        If this post helps, then please consider Accept it as the solution, Appreciate your Kudos!

  • GilbertQ's avatar
    GilbertQ
    Super User
    5 years ago

    Hi Anonymous 

     

    What I would do is to ask the person who is the owner to add you as an Admin, that might be easiest?

    • Anonymous's avatar
      Anonymous
      Not applicable
      5 years ago

      That's just the thing, I'm unable to find any owners of the group. Since it is the old type of workspace, it should be tied to an active directory group but that group does not exist.

      • GilbertQ's avatar
        GilbertQ
        Super User
        5 years ago

        Hi Anonymous 

         

        I am not sure then I would log a support call!

  • Anonymous's avatar
    Anonymous
    Not applicable
    5 years ago

    I have submitted a support ticket. No resolution yet.

    • ttamura05's avatar
      ttamura05
      Regular Visitor
      4 years ago

      What came of this ticket? I have similar issues. Had Orphaned workspaces, assigned myself as Admin... can't find them in the list of workspaces I have access to, and can't delete them from the Admin Portal. Very frustrating