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Anonymous's avatar
Anonymous
Not applicable
6 years ago

On Premise Data Gateway Refresh data missing

I am having a report with ODBC connection which works fine if I load the data on the pbi desktop. When I publish to the service I use a On premises data gateway to refresh the data. The gateway does ...
Need Help
Anonymous's avatar
Anonymous
Not applicable
6 years ago

Hi v-lid-msft  I don't have access to the actual configuration of the standard gateway, so I don't know what version it is. No I don;t have any data after mid June. 

I have decided to test both standard and personal mode gateways on my PC and when I installed the standard gateway I was facing the same issue as the original one (there is no data after mid June) but the personal one returns that data. The version of the standard gateway that I used is the latest one 3000.10.248.

 

 

v-lid-msft's avatar
v-lid-msft
Icon for Community Support rankCommunity Support
6 years ago

Hi Anonymous ,

 

That is indeed an odd issue you are having. We did not found an effective solution. We suggest you to open a ticket here for help if you are a pro user: https://powerbi.microsoft.com/en-us/support/

 

 

Best regards,

Community Support Team _ Dong Li
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