Forum Discussion
Responsive ResidentMissing Usage Metrics for One BI Report
I currently have over 130 BI reports in Service and routinely review the metrics report to see what my end users are using the most. I noticed one report, which I believed would be popular, does not have any metric usage data. The old part is that I use this report and so does my manager. Even our usage is not registering for this report. Any idea what could be wrong or is this a bug?
I tried re-publishing the report and saw no change. Any ideas?
My issue was resolved by the Microsoft BI Team. Apparently this was a bug that had to be resolved on Microsoft's side.
If you encounter this issue, I recommend opening a ticket and working directly with the Microsoft Team.
12 Replies
IamTDRYes I can confirm. This report is about 1-2 weeks old at this point.
- collinq
Super User
Hi IamTDR ,
Just confirming as well that this is not a paginated report:
"Report performance metrics aren't available for Paginated Reports. The Pages tab on the Report usage page as well as the charts on the Report performance page don't show data for these types of reports."
I would appreciate Kudos if my response was helpful. I would also appreciate it if you would Mark this As a Solution if it solved the problem. Thanks!
- IamTDR
Nope. This is not a paginated report either.
- collinq
HI IamTDR ,
I would suggest opening a ticket because this is one of those things that "just works" (based on the critieria as we have discussed). And, since it is working for your other reports this seems quite odd. One solution, not a great one, if you don't want to open a ticket right off is to delete the app/workspace/report/dataset (to whatever level you can) from the service and then do a Save As from the Desktop with a slightly different name and then re-publish and then wait a day.
Please update us all if you open a ticket.
I would appreciate Kudos if my response was helpful. I would also appreciate it if you would Mark this As a Solution if it solved the problem. Thanks!
