Forum Discussion

dm870p's avatar
dm870p
Frequent Visitor
3 years ago

Missing subscriptions

I was able to access all of my subsciptions are of 9/23/22.  I have set subscriptions for several reports and they are now all missing from the app side.  I can run the report, even create a new subscription and it does not show up when trying to access.  The only way to access those subscriptions are to run the report and click subscribe.  This is not feasible as there are times the report will error out.  Is there a way to access our subscriptions again?  Or is this broke?  If broke, is it in the process of being fixed?  Any help would be appreciated.  I do not know if it makes a difference but I'm a Pro license user.  TIA

Need Help

4 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    3 years ago

    Hi dm870p ,

    Subscriptions are managed on a workspace level. Subscriptions can be viewed and managed by their creator and by the users assigned the Admin role. The Power BI workspace admin can view subscriptions, view logs, turn certain subscription features on and off, and edit and take over subscriptions.

    For subscriptions creator: To see all subscriptions that you own in a given workspace, start by selecting that workspace to make it active. Then, from the upper right corner of the Power BI service, select the gear icon 

    For more details, you can read related document: Email subscriptions for reports and dashboards in the Power BI service - Power BI | Microsoft Learn

     

    Best regards,
    Community Support Team_ Binbin Yu
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

     

    • dm870p's avatar
      dm870p
      Frequent Visitor
      3 years ago

      I would agree with this method prior to 9/23/22.  However, this option does not work.  I am the creator of the reports and subscriptions and I can not access them.  Any other options?

      • Anonymous's avatar
        Anonymous
        Not applicable
        3 years ago

        Hi dm870p ,

        I test it in my Power BI Service portal, it works well. Please try to create a new report to test it .

        Thanks for your efforts & time in advance.

         

        Best regards,
        Community Support Team_ Binbin Yu
        If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.