Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
5 years ago

MAQ Software Cylindrical Gauge - Problems with Tooltip

@MAQSupport  I used the Cylindrical Gauge before and it always showed the Tooltip message when scrolling the mouse over the object. But now It doesn't show, and I don't have any option to activate it...
Need Help
Anonymous's avatar
Anonymous
Not applicable
5 years ago

Hi Anonymous 

Your problem in Power BI Service is that when you move your mouse over line chart, tooltip works well. 

 

However, when you move your mouse over MAQ Software Cylindrical Gauge visual, tooltip disappears.

 

In my test, tooltip works well in service on MAQ Software Cylindrical Gauge visual.

 

Here I have some advice:

 

1. MAQ Software Cylindrical Gauge is a custom visual from App Source, so you need to add it into your organization visual in admin portal.

You can turn on "This visual will appear in the visualizations pane for the organization". To use admin portal, you need to be a Global admin or a Power BI admin.

Then edit your report, select the visual to rebuild MAQ Software Cylindrical Gauge by new icon in Power BI Service.

Save and see whether the tooltip will work.

 

2. You can check whether your browser is supported by Power BI.

Blog: Supported browsers for Power BI

 

Best Regards,

Rico Zhou

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly. 

Anonymous's avatar
Anonymous
Not applicable
5 years ago

Thank you for the answer but the problem is happening with Power BI Desktop, I haven't upload the report yet. As you can see in the image, the Tooltip doesn't appear.Mouse Over Cylindrical Gauge

 

  • Anonymous's avatar
    Anonymous
    Not applicable
    5 years ago

    Hi Anonymous 

    In my desktop, tooltip will show when I move my mouse over MAQ Software Cylindrical Gauge visual.

    Please check the version of your Power BI Desktop. 

    If it is not the latest version (2.90.1081.0), update it to the latest version and try again.

    Link to download latest version: Link

     

    Best Regards,

    Rico Zhou

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly. 

     

    • Anonymous's avatar
      Anonymous
      Not applicable
      5 years ago

      I have found the issue ( I think), when I use the Cylindrical Gauge wthout the "Max " Value, it whos the tooltip, as you can see:

       

       

      But when I put the "Max" value from a table, it doesn't show it:

       

       (the mouse is over the Cylindrical gauge in this image)

      So the issue appears when I fill the "Max" Value, copuld you please help me?.

       

      Regards

       

      Robert Yataco