Forum Discussion

cwayne758's avatar
cwayne758
Icon for Helper IV rankHelper IV
10 years ago

Issues with Data Refresh/Personal Gateway

As of recently, I have been unable to Refresh Now or Schedule Refresh any of my reports. Earlier this week, my Pro Accout trial lapsed, so I am back to the Free User license. I have a suspition that ...
Need Help
Greg_Deckler's avatar
Greg_Deckler
Icon for Community Champion rankCommunity Champion
10 years ago

Are you using 32-bit? If so, uninstall and reinstall with 64-bit.

 

That last error looks like a firewall or something blocking the IP address from even communicating with the SQL server. Is this SQL Server on-premises, IaaS or Azure SQL DB?

  • cwayne758's avatar
    cwayne758
    Icon for Helper IV rankHelper IV
    10 years ago

     

    I am running a 64bit version on PBI Desktop and Personal Gateway. I am connecting to an AzureSQLDB. 

    My other data sources is azure datamarketplace and excel

     

    Thank you for the response!